Our friendly and competent representatives are characterized by professionalism. Do not hesitate to contact one of our English-speaking agents through the channels provided on the website and in the mobile app.
The following contact options are available and you will receive quick and helpful answers:
CUSTOMER SUPPORT: [email protected]
COMPLAINTS: [email protected]
To contact our agents in New Zealand, you can use one of the above e-mail addresses. This form of communication allows you to easily attach screenshots to illustrate your problem. You will usually receive a response within 1-2 hours.
Live chat
Through real-time communication with a customer service representative, you will receive competent answers and advice on all your concerns. Problems can be solved immediately. If you have urgent questions but do not want to contact via the hotline, this is the best option. Usually you will receive an answer within less than 3 minutes.